Privacy Policy

1. Data Types We Collect

We collect information to provide and improve our services. The types of data we collect include:

• Personal Data: Name, email address, phone number, and physical address.
• Medical-Related Information: Any health, medical history, or consultation data you choose to submit voluntarily.
• Business Data: Information related to clinic inquiries, agency partnerships, and corporate details.
• Technical Data: IP addresses, browser types, language preferences, referring URLs, and cookies.

2. Purpose of Processing

We process your data for the following purposes:

• Service Delivery: To connect international patients with appropriate healthcare providers and clinics.
• Business Operations: To process business inquiries from clinics and manage our B2B networks.
• Marketing & Communication: To send updates, newsletters, and promotional materials related to our services.
• Platform Improvement: To analyze website traffic, diagnose technical issues, and improve user experience.

3. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), our legal basis for processing your personal data includes:

• Consent: When you voluntarily provide information via our forms or accept cookies.
• Legitimate Interest: Operating our platform, providing customer support, and evaluating business partnerships.
• Contractual Necessity: Fulfilling our obligations under our agreements with clinics and partners.

4. Data Sharing

We do not sell your personal data. We may share your information with:

• Healthcare Providers: Clinics, hospitals, and surgeons within our network to facilitate medical consultations and appointments.
• Service Partners: Third-party vendors (e.g., EmailJS, cloud hosting, analytics providers) who assist us in operating our platform.
• Legal Authorities: When required by law, subpoena, or other legal processes, or to protect the safety and rights of Rehabtürk and our users.

6. International Data Transfers

Our operations are based in the Republic of Turkey. Information collected through our platform may be stored, processed, and transferred to servers located outside your home country, where data protection laws may differ. By using our service, you consent to these transfers.

7. Your User Rights

Depending on your location (e.g., under GDPR or KVKK), you possess the right to:

• Access: Request copies of your personal data.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request erasure of your personal data ("Right to be Forgotten").
• Withdraw Consent: Withdraw previously granted consent at any time without affecting the lawfulness of past processing.

8. Cookies Policy

We use cookies and similar tracking technologies to track activity on our platform and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some portions of our platform may not function properly.

9. Data Security

The security of your data is critical to us. We implement appropriate technical and organizational security measures designed to protect your personal information against accidental or unlawful destruction, loss, alteration, or unauthorized disclosure.

10. Contact Information

For any questions regarding this Privacy Policy or to exercise your data rights, please contact us at:

Rehabtürk Sağlık Ve Ticaret A. Ş.

Email: [email protected]

Address: Istanbul, Turkey